PDP Group

Client Services

PDP Technologies has established a value added service team dedicated to support of our clients and their branch operations.  Services provided include:

  • Cross training of employees across client accounts allowing increased levels of service to you and your branch operations team
  • Daily review of:
    • Branch reports
    • Account defaults
    • Tracking and trending of production statistics, both internally and externally
    • Calls from client branches to confirm/verify insurance coverages
  • Quality Control checkpoint for exception processing:
    • Duplicate collateral
    • Repossessions/Redemptions
    • Transfers of Equity
    • Bankruptcy handling

Client Services

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