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PDP Technologies operates inbound and outbound
call centers in the United States and Canada to better serve your customers
utilizing:
- Autodialer technology
- Automatic Call Distribution (ACD) technology
- Blended inbound/outbound call center capabilities
- Custom developed, interactive scripting based on specific portfolio requirements
- Hours of operation Monday through Friday are 8:30 a.m. through 10:30 p.m. to service accounts nationwide
- Dedicated toll free numbers
- Target call campaigns to most effectively verify and validate insurance through agency and carrier relationships prior to contacting your customer
- Multilingual capabilities
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