PDP Group

Document Follow Up
  • PDP's follow up routines are customized to maintain the level of service your dealers and customers require, while being aggressive enough to drive down the cost of chasing missing titles.
  • All time frames are state and portfolio driven to provide the flexibility to accommodate changes in state processing times.

PDP's follow up process includes...
  • Automated follow up schedule initiated based on contract date.
  • Table driven follow up by state and portfolio provide flexibility to respond to changes in state processing times.
  • Letter campaigns utilizing a self mailer format to reduce the cost of generating, sorting, collating and stuffing outgoing mail.
  • Dedicated toll free access to our Title Service staff for your dealers and customers.
  • Follow up actions accessed via the PDP Web site
  • Statistical Reporting
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