Insurance Verification
For more than 25 years, PDP Group has been providing Insurance Tracking services to the country's leading finance companies in the United States and Canada. Our services minimize your risk of uninsured losses and give you peace of mind that your collateral is protected.
Insurance Verification Services
Document Receipt
Your customer's insurance documents are received directly by PDP Group. Our mailroom opens and sorts the documents.
Document Scanning
We scan your documents into our system, allowing you access to the documents, online, anytime.
Document Processing
Your images are processed using OCR technology. Our system can determine if the policy meets your standards or if changes need to be made.
Online Policy Capture
If a policy hasn't been received in a timely manner, our system retrieves the information from the insurance provider's website.
EDI Transmission
We receive direct transmission from the country's largest insurance providers, enabling us to resolve issues and conclude follow-up on accounts for their customers even more quickly.
Automated Letter Generation
You choose the text and schedule for letters to be sent to agents and lessees requesting missing policies. We generate and mail the letters.
Call Center
When a policy cannot be found through automated means and the agent hasn't responded to the written request, our call center goes to work contacting the customer's insurance agent to verify the coverage and request a paper copy of the policy. If changes are required to the policy, we will contact your customer and explain the requirements and what changes should be made.
Our call center is open from 8:00 a.m. to 8:00 p.m. EST, allowing us to assist agents and lessees throughout North America.